Management
Education and Development.
Co-operatives
and credit unions in economics and
business
texts: changing the paradigm
Abstract
Neither
economics nor management textbooks spend any appreciable time or space on
co-operative forms of business. The dominant paradigm is investor-owned, for
profit businesses competing for market share and profit. As a result of this,
few graduates of business
programs are well prepared to
manage in a cooperative environment.
Yet
co-operatives represent a large portion of the U.K., U.S., and Canadian
economies, so competent management is important for the overall economy as well
as for co-operative owners, employees, suppliers and customers.
The
sense among co-operative leaders is that business program graduates (whether
undergrads or MBAs) have a very limited appreciation of how to manage
co-operatives, while those imbued with the cooperative spirit but without
formal business training may have limited management skills. To redress this
problem, a number of co-operative leaders have come together with Saint Mary’s
University in Halifax, Canada to offer a web-based, masters level program in
management of co-operatives and credit unions.
The
program involves twelve one-semester courses and a thesis. It targets mid-career
managers of cooperatives and credit unions.
This
paper describes the program, how it is shifting the graduate business program
paradigm, and the creative way it is being financed.
Introduction
Lynch et al. (1989) reported that co-operatives were de-emphasized
in introductory economics textbooks used in the United States.
Parnell (1996) argued that because
the co-operative form of business has been largely ignored in primary,
secondary, and post-secondary school texts it has become a “much maligned and
often neglected option.”
Hill surveyed twenty-five
introductory economics textbooks used in Canada for their content concerning
co-operatives. Four of the 25 were U.S. texts, ten were Canadian versions
of originally U.S. texts, and the balance were Canadian. He expected to find
co-operatives dealt with under alternative business forms, or comparative
economic systems, or under money and banking, or in a discussion of who
controls the firm. (Hill, 2000, 282). What he found was that while almost all
texts mention credit unions, only one discusses why they exist. Non-financial
co-ops fared less well. About half of the texts do not mention them at all, and
when there is a mention it tends to be cursory. The largest coverage in any of
the texts was one page. As Hill put it, “Clearly, in most introductory
textbooks, cooperative economic organizations are either entirely ignored or
receive only a passing mention. (Hill, 2000, 283).
A survey of the most popular
introductory business texts used in Canada (see Table 1) shows a similar
pattern. Of the six texts surveyed, one had no mention of co-operatives or
credit unions, two had about two pages of material, and the balance some lesser
amount. Of the two texts with the largest coverage of co-operatives, one had
two pages in a twenty-nine page chapter on “Forms of Business Ownership,” the
other used half of the space allocated to co-operatives describing the move of
one large Canadian farm co-op to privatization and applauding the bankruptcy of
a Japanese cooperative which had allegedly gouged its members. In short, the
treatment of co-operatives in Canadian introductory business textbooks ranges
from nonexistent to hostile. Only Furhman (2000) has anything like an unbiased,
non-cursory treatment of co-ops.
A recent survey of introductory business texts deposited
in the United States Library of Congress (see Table 2) reinforces these
findings.
The dominant paradigm for both
introductory economics and introductory business is investorowned, for-profit
businesses competing to maximize shareholder wealth. This is an unfortunate
paradigm for a number of reasons:
·
Co-operatives have over 700 million
members in 100 countries (Williamson, 1994). So they are an economic force that
cannot or, at least, should not be ignored.
·
In the U.K., the Coop Group has
70,000 employees and an annual turnover in excess of £7 billion. This is
significant by any standard and, while The Coop Group is the largest
co-operative in the U.K., it is by no means the only one (Co-op Group).
·
In Canada, 10,000 non-financial co-operatives
employ over 150,000 people and the largest of them had in 2001 revenues of CDN
$3.3 billion (Agriculture Canada).
·
In the U.S., the top 100
co-operatives had 1996 sales of over US$ 100 billion. More citizens are coop
members than own stock market shares, while over 2 million residents of New
York City live in co-operative housing (Thompson, 1997). Based on size and
economic reach alone, co-operatives are a significant feature of everyday life,
are significant employers, and should be understood by graduating students.
·
As Hill (2000, 287) points out, the
discussion of co-operatives can “raise a variety of interesting positive and
normative questions” that should be part of a business student’s introduction
to economic understanding. Among these are: the extent to which democracy
should be part of our economic lives as well as our civic lives; how do economic
units actually behave outside of economic theory; what impact does the form of business
have on economic incentives; are there alternative economic systems beyond pure
capitalism or central planning; in the real world, how does the co-operative
form impact on power in the market place?
·
John Stuart Mill raised many of these
questions in the mid-19th century. So it may be time to make some effort to
acquaint business students with the arguments that surround them. As Mill put
it: The
form of association, however, which if
mankind
continue to improve, must be expected
in
the end to predominate, is not that which can exist
between a capitalist as chief, and work
people
without a voice in the management, but
the
association of the laborers themselves on
terms
of equality, collectively owning the capital
with
which they carry on their operations, and
working
under managers elected and
removable
by themselves. (Mill)
·
Co-operatives have an abiding need
for competent managers who embrace both the principles of cooperation and the
latest in managerial best practices. This need was recognized almost 80 years
ago:
. . . we have two theories
regarding the administration of co-operative businesses, and they differ
sharply. . . . “We are interested in starting a store . . . and we intend to
get the best technical expert that the business world has to offer . . . [or] .
. . if we buy up the superlatively efficient managers of Private Business . . .
We have the body and form of Co-operation and have lost the spirit. (---, 1924)
And is echoed in a recent
Australian paper: The board needs to be
careful that it does not assume that its role is to manage the co-operative and
that the manager’s role is to manage the business. This creates an unhealthy
division that will not necessarily be noticeable in the short-term but will have
long term unintended consequences. There should be no separation between
“co-operative” and “business.” Instead, there is a need to recognize that
co-operative managers need to integrate co-operative values within their
management practice. Griffith (2003)
Current offerings
There are currently three types of courses / programs available
for post-secondary school students with an interest in co-operatives:
- Courses in functional
techniques for co-operative employees and supervisors. Organizations such
as the Co-operative College in the U.K. (which offers, for example,
training programs for retail cooperative sales clerks) or the Credit Union
Institute of Canada (CUIC) (which trains employees of credit unions in
technical aspects of their jobs) do a great service to the co-operative
sector by facilitating employee upgrading.
- Single courses that can be
taken as part of MBA or B.Comm/BBA programs. These give students the flavor
of co-ops in much the same way that a single course in insurance or
tourism might scratch the surface of those specialty areas.
- What can best be called “co-op
appreciation” courses typically offered as electives in a B.A. program.
These courses are useful in spreading public appreciation of the role of
co-operatives and their communities.
Alas, none of these types of
offerings answer the managerial needs of co-operatives and credit unions as
they struggle to survive and prosper in an increasingly competitive and
multinational world. Parnell (2000) writes eloquently of these needs: Senior managers of large
scale cooperatives, directly recruited from investorowned businesses frequently, rarely have access to any appropriate development or training; as a consequence they are often left to discover for themselves how they should function within a
cooperative organization. Many never learn what it means to properly manage a co-operative undertaking, often with disastrous consequences.
Davis and Donaldson (1998) concur:
“Co-operatives are different
enough from mainstream management to require their own principles, concepts and
training materials.” And as sound a retail capitalist as
Edward Filene had this to say about co-operative
stores:
“A good co-operative manager
must be as familiar with the ideas and principles of cooperation as he is with
the business principles of store management.”
Yet there was not, to the best of
my knowledge, any program in English that combines the principles and practices
of co-operation and business in a way that would produce tough-minded managers
imbued with the co-op spirit.
Why not? Although there are a large
number of cooperatives spread around the English-speaking world, they are not
so geographically concentrated as to be instantly recognizable as an obvious
educational market. Moreover, the research and teaching skills needed for a
viable program (especially at the postgraduate level) are not to be found in a
single university. They, like co-ops, are spread throughout the world.
This led the advocates of the new
paradigm – a tight blend of co-operative values and managerial techniques – to
come together to push for a program that reflected the new paradigm. It was
concluded that such a program could only succeed if it drew on both students
and faculty from around the English-speaking world. The advocates, through
their respective co-operatives and credit unions came together to form the
Cooperative Management Education Co-operative (CMEC) of which more later.
The program
To meet the expressed needs of co-operatives and credit
unions, a new program, reflecting the new paradigm, was developed. It is hosted
by Saint Mary’s University, Halifax, Canada and has attracted students from
Canada, the U.S., and the U. K. The second intake will be in September 2004.
- Program: Master of Management
– Co-operatives and Credit Unions
- Degree Granter: Saint Mary’s
University
- Target: Mid-career managers of
co-operatives and credit unions. The first class includes candidates from
the U.S., the U.K. and Canada, from banking, credit union, insurance,
retail, and primary producer co-operatives.
- Language of Instruction:
English
- Admission Requirements:
Undergraduate degree or significant managerial experience in a cooperative
or credit union that might be weighted into degree equivalency; current
employment by a co-operative or credit union; willingness of current
employer to allow reasonable time off for study; willingness of current
employer to facilitate use of the workplace as an object of study.
- The Program: Eleven
half-courses (11 x 3 semester hours) plus a study trip, plus a full course
thesis (1 x 6 semester hours). All courses are purpose built for the
program. Course titles are shown in Table 3.
- Delivery Mechanism: Distance
education, web-based delivery using Web CT. Candidates take four half-courses
per calendar year.
- Program Developers and
Faculty: Drawn from academic institutions in Australia, New Zealand, the
U.S., the U.K., Ireland and Canada.
- Financing: Program development
is being financed by co-operatives and credit unions through CMEC (see
below). Program delivery is on a full cost recovery basis.
Financing program development
As most universities that have been
involved in webbed development can attest,
development of web courses is a costly
proposition. It may be thought that delivery cost can be
reduced later as less skilled course administrators take
over course delivery from more skilled and more
costly
academics (Is my bias against
universities that try to eliminate academic positions showing?). But there is
rather more up-front cost when technical web skills must be included and when,
as with this program, academics are working “outside the box.”
The cost of developing the Saint
Mary’s Master of Management – Co-operatives and Credit Unions program could
never have been covered from internal sources even if the university had been
prepared to front development costs in the expectation of recovering later from
what could euphemistically be called
“teaching efficient.” Infect , Saint Mary’s had and has no intention of
replacing the professoriate (and there is a strong faculty union to keep it
that way), and the delivery of the program is on a full cost recovery basis
with no significant “profit” expected.
Happily, the individual
co-operatives and credit unions that first approached Saint Mary’s to create
the post-graduate level program have undertaken to finance the program
development effort. They began by forming the Co-operative Management Education
Co-operative (CMEC) which has now grown to include individual, co-operative,
credit union and educational institution members from Australia, New Zealand.
Ireland, the U.K., the U.S., and Canada. (see www.smu.ca/mmccu for a list of
members). A major fund raising initiative is under way, with well over half of
the target now pledged.
It is obviously very gratifying to
begin program development with a strong and tangible demonstration of demand
for the program. The fund raising also serves as a means of encouraging
enrollment in the program. On the one hand, the publicity surrounding fund
raising makes the existence of the program known. On the other hand, co-operatives
and credit unions that have contributed to the development fund have a clear
vested interest in sending their own staff to take the courses.
Conclusions
The program is an interesting
example of partnering universities and the public to achieve a variety of
diverse goals.
From the perspective of the
co-operative sector, an internationally developed, world-class program is
available to help co-operatives and credit unions to compete successfully in a
globalizing world. The program encourages, indeed personifies, cooperation
among co-operatives across industry and political boundaries.
For academics and universities in general the program is
an opportunity to develop skills in cooperating across institutional and
national boundaries. The notion of accumulating learning from a variety of
sources and then distributing it to scattered students is not yet commonplace
but may become so.
For Saint Mary’s the program helps
us make the logical skill set progression from creating individual web-based
courses to developing whole programs based on distributed learning. It also
opens up a significant new international market.
Bibliography
(1924) Co-operation (Monthly publication of the Cooperative
League of the USA) Vol. X January/December
(1945) Manager’s Manual for Co-operative Stores
(Boston: Edward A. Filene Good Will Fund Inc.)
Berg, Ivar (ed.) (1968) The Business of America (Orlando:
Harcourt Brace)
Boone, Louise E., David L. Kutrz & Ronald A. Knowles
(1999) Business: First Canadian Edition – 1999 Update
(Toronto: Harcourt)
Tidak ada komentar:
Posting Komentar